Privacy Policy
How we collect, use, and protect your personal information
Last updated: September 2025
1. Introduction
Swisspro 360 Real Estate ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, email address, and phone number
- Property preferences and search criteria
- Investment goals and financial information (when provided voluntarily)
- Communication history and preferences
- Identity verification documents (as required by UAE regulations)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referral source and search terms
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Provide real estate services and property recommendations
- Communicate with you about properties, market updates, and services
- Process transactions and maintain customer relationships
- Improve our services and website functionality
- Comply with legal and regulatory requirements
- Send marketing communications (with your consent)
- Protect against fraud and unauthorized access
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in providing our services
- Legal Requirements: When required by law or to protect our legal rights
- Business Partners: Authorized developers and property owners (with your consent)
- Professional Advisors: Legal, financial, and consulting professionals as needed
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- SSL encryption for data transmission
- Secure servers and data storage facilities
- Access controls and authentication procedures
- Regular security audits and updates
- Staff training on data protection practices
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
- Improve website functionality and performance
You can manage your cookie preferences through your browser settings.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally, we keep your information for 7 years after our last interaction or as required by UAE real estate regulations.
9. International Data Transfers
Your information may be transferred to and processed in countries outside the UAE. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Swisspro 360 Real Estate
Business Bay, Dubai, UAE
Email: privacy@swisspro360.com
Phone: +971 50 123 4567